How to Talk to Difficult People . . . and Be Glad You Did

How to Talk to Difficult People . . . and Be Glad You Did

If you’ve ever had to contend with a toxic coworker, a relative who gives you a hard time, or someone else you feel stuck with, who torments you, then you may have felt helpless to do anything but fight fire with fire. But there’s another option: be wise and strategic in your response, to defuse conflict and use the situation for your personal growth. Here’s how to do it.

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